ACRONYM - Essentials of an effective team

Leadership
Adequate planning
Balance of skills

Communication
Agreed standards
Monitoring skills

LAB CAM

ACRONYM - Success and failure of MIS

Management involvement and design
Analysis
Reduced levels of concentration
Knowledge of management information
Excessive management demands
Teamwork
Standards

MARKETS

ACRONYM - Factors to consider when planning for change

Internal procedures
Attitude
Employment patterns
Re-skilling
Organisational structure

iAERO

ACRONYM - Corporate IT Security Policy

Prevent Data Misuse
Discipline Procedures
Prevent Unauthorised Access
Check/detect Misuse
Monitor/Investigate Misuse
Establish Protection procedures (Backup)

DM
DP
UA
CM
MM
BP

ACRONYM - User Support

FAQs
User manual
Newsletters
Help desks
On-screen help
Books
Bulletin board

FUN HOBB

ACRONYM - Risk Analysis

Business functions
Equipment
Data
Staff

BEDS

ACRONYM - Threats to Information Systems

Software
Hardware
Invalid data
Telecoms
Physical
Crime / misuse
System design failure

SHIT PCs

Disaster Recover Overview

Training overview

User Support overview

Legal aspects overview

Intermediate Questions

1) Managers at the highest, or strategic levels of an organisation have particular requirements from an information system.

a) Give 1 example of an information system that would be useful to managers at this level, and explain how they would use it. (3)

b) State the 2 other levels of task and/or personnel within an organisation (2)


2) The introduction or development of an information system will result in change that must be managed.

Describe 3 areas that will need effective management. (6)


3) Any personal data that an organisation holds on a computer about its employees, or it customers, is covered under the Data Protection legislation.

Describe 3 methods by which a company can ensure that the requirements of Data Protection legislation are followed. (6)


4) Management's understanding and involvment can play an important part in the introduction of a MIS.

Give 3 actions that managers could take to increase the chances of a MIS begin successful. For each action state how it would help ensure success (6)


5) There are a number of social, moral and ethical issues associated with the introduction and use of ICT systems. Some of these issues may possibly be covered in an organisations ICT code of practice.

Describe 4 issues that could affect an ICT professional (8)


6) Project Management and effective ICT teams

a) Explain why ICT projects are often sub-divided into tasks and allocated to teams (3)

b)Within ICT projects, describe the need for:
i) clear timescales (2)
ii) approval to proceed (2)

Information and the Professional Overview

Project Management Overview

Managing Change Overview

ICT4 Overview (BA)